Get Complains, Win Customers
Studies show that only 4% or so of dissatisfied customers ever give you a feedback about their issue. The other96%...
Studies show that only 4% or so of dissatisfied customers ever give you a feedback about their issue. The other96%...
Life in the world of big business, particularly in Colombo and the ever growing industrial suburbs of the city has...
Michael Crichton is well known to Sri Lankans as the author of Jurassic Park, one of the most successful movies...
If you were to pick up a dictionary to get the meaning of the word 'Mentor', you would learn that...
In the last few weeks most investors were preoccupied in trying to predict the impact of the local government elections....
Is privatisation a viable policy option in Sri Lanka? Is it being carried out purely at the behest of the...
A 3 Month strike launched by the employees of Pure Beverages ended on March after a joint 6th memorandum was...
Why has employer-employee relations in the industrial world remained one of conflict ever since the industrial revolution? Today, a common...
It is clear that the government has yet to get to grips with the nation's inflation problem. The figure has...
Seven years ago Celltel broke new ground in Sri Lanka by becoming the first private telecommunications operator offering cellular phone...