Mercedes-Benz, is a sophisticated feat of modern engineering requiring careful maintenance and informed expertise when handling the car during servicing. This is extremely important for the long term health of your Mercedes-Benz and the safety of yourself and your passengers. While most of the maintenance requirements and recommendations are found in the service manuals and can be followed by most, much of the rest of the specifications, recommendations and updates are communicated directly and frequently by Daimler AG to the Authorised Distributors in each country the brand is officially represented and this is the primary reason why it is always recommended to let the Authorised Distributor take care of your three-pointed ‘star’ and not by other mechanics or auto service centres.
In Sri Lanka, the Authorised Distributor for Mercedes-Benz vehicles is Diesel and Motor Engineering (DIMO). Irrespective of the year of manufacture or model, they are also the only authorised service center to carry out servicing and repairs of your Mercedes-Benz. When you take your Mercedes-Benz to DIMO for routine maintenance, the technicians use specialised tools, instruments, technical literature, genuine Mercedes-Benz parts, and unmatched technical training to service your vehicle. While the same task can be completed with basic tools at times, that will not deliver precise results when put to test. This in turn can lead to a compromise in safety of passengers in case of an accident.
The risks to your car and passengers are also much more when you patronise incompetent service centers. Due to the nature of specific issues, high-tech diagnostic equipment alone may not detect some defects which can only be diagnosed by trained and competent staff.
The center’s services are specially recommended if you are planning to purchase an old Mercedes-Benz model from the Sunday papers or from a car dealer. With a prior appointment, it only takes approximately two hours to have your car inspected and can save you hundreds and thousands in the long term. Getting the engine, chassis and transmission numbers checked will make sure they match with manufacturer details and ensure the vehicle is neither stolen nor an illegal import to the country.
As the only sales center in Sri Lanka authorised by Daimler AG, DIMO strongly advises all owners of Mercedes-Benz models to maintain their cars with them even if it was imported through a third party as a used or brand new vehicle. Many benefits under the ‘Initial Inspection and Service’ package offered to such customers will make them aware of the accurate condition of the vehicle and pristine maintenance will retain the resale value of your ‘Star.’